[Resolved] Videocon Industries — One month over, the product was not return to me from Videocon Service center | |||
Dear Sir, I am purchased one videocon mobile from amazon store on 6 Dec. 2016. videocon smart phone not working from last one month and accordingly it was handed over to their service center at Basirhat, 24 Pharganas North, on[protected]. But now one month over, the product was not return to me. I inquired the service center they informed me the have some major manufacturing defect, so the product was send the kolkata or other services center and they don't know the went it come back. Please find the below mentioned service center receiving copy details and take necessary action the return my product . When I purchase this product only the reason is the product is made in India. But the result is feel so bad. ACS Code: VASCWB088 Job No: VASCWB088J[protected] IMEI No: [protected] Was this information helpful? | |||
Mar 20, 2017 Complaint marked as Resolved Product replacement certificate given. Videocon Industries customer support has been notified about the posted complaint. Mar 20, 2017 Updated by Reju divakaran Dear Sir, I am purchased one videocon mobile from amazon store on 6 Dec. 2016. videocon smart phone not working from last one month and accordingly it was handed over to their service center at Basirhat, 24 Pharganas North, on[protected]. Now their service center given "Special customer replacement certificate" for warranty claim and advice to return the product to seller. I am purchased the product from amazon. When I contact the amazon customer care. They are advising to contact to manufacturer. manufacture Dealer not ready to replace the product, and advising to contact to seller. Vedeocon given one year all India warranty. But when we contact to replacement, they are advising to contact the seller.. Please solve my issue ACS Code: VASCWB088 Job No: VASCWB088J[protected] IMEI No: [protected] Amazone Order details: Tuesday 6 December 2016 /[protected] Items: Videocon Krypton3 V50JG (Golden-Blue) Sir, Please find the attachment and take necessary action to replace the product. Regards, REJU D    | |||
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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