[Resolved] Videocon Industries — plan is not active yet

Raazu Abu

Address:

Chikkamagaluru, Karnataka, 577124

Hi

On 4th of march i have recharge videocon d2h account[protected]
Still plan is not activated it's been 4days, also i contacted your executive he said we received amount kindly give as 20 min time plan will get activated it's more than 48hours there is no updates yes, i'm fed up with calling customer service to refresh my account.
Kindly look in to this matter and do the needful.

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Aug 8, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

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Comments

d2h Customer Care

from Delhi, Delhi

Dear Customer (Raazu Abu),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Dear Customer (Raazu Abu),

We would like to inform you that we tried to contact on RTN ( [protected] ) but you are not contactable. As per your concern related to channels not working we have sent refresh command. Kindly share error screenshot if you face an issue.

Regards,
Team d2h