Videocon Industries — poor and worst customer service, false commitments and irresponsible people

I am an existing customer, and i called customer care for another connection for multi tv.

I called 4 times and, all the time iw as kept on hold, saying we will connect with a supervisor - ramya j.

Informed me saying you can take second connection @ 1099., which is fake info

She spoke to me but she dint give me the information, but said she will connect to supervisor, giving false information.

Last call i spoke to sujitha, she asked me to connect with dealer, instead of taking request for new connection.

I should request you to call me back for what ever happened... And i was kept continuously on hold for long time intentionally which is not good for a customer.

Later in evening arpit named person called me saying, seconf connection offer is not there now @ 1099... Contradicting their own customer reprsentatives.. And asking to pay full amount.

They has a multi tv option in website... Why they kept it don't know either.

Still now i don't know whom to connect for a new connection,, as customer care itself is not able to help for new connection.. Better you people close your company.