[Resolved] Videocon Industries — Poor customer care services

Nsgulavani

from Nashik, Maharashtra

Address:	Thane, Maharashtra, 401504
Website:	Costmer care videocon D2H

It is really terrible experience with your customer care unit [protected].Mr Sarkar is behaved badly. Such a person is damaging reputation of your esteem organization. For small information I had to call 5 times on 20th and 21st.Unnessary long duration call.please correct such people. If we get such poor performance from your call centre I might search for alternate solution. I have worked in Japan and you just can not imagine such a worst communication taking place there.It is really shameful. -Gulavani I'D[protected]

Was this information helpful?

No (0)

Yes (0)

Mar 28, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

Videocon Industries Customer Care's response Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Verified Support

Feb 22, 2017

Videocon Industries Customer Care's response Dear Customer,

To address your concern we tried to contact you over the phone ; however could not talk to you due to no response. Please reply to this message with an alternate contact # and suitable time to talk so that we call & help you further.

Warm Regards,
Videocon d2h Team