Videocon Industries — recharge amount is reflected in my d2h account

Videocon Industries — recharge amount is reflected in my d2h account

V vivekanandan05 from Hyderabad, Telangana

I am videocon d2h customer. Customer id is[protected] I have recharged rs 250 to my d2h service on 18-march-2019, 10:00 am. After which i was unable to see any channel and when i ask customer support they simply get the complaint and ask me for one day. Till they are taken 2 complaints but there is no solution. Please find the attached screenshot fyi. +1 photos Was this information helpful? No (0) Yes (0)
Videocon Industries customer support has been notified about the posted complaint.
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d2h Customer Care

from Delhi, Delhi

Dear Vivek,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Dear Vivek,

We would like to inform you that recharged amount Rs. 250/- has already been credited in your account. We have sent refresh command regarding service issue. Kindly share error screenshot if you still face any issue.

Regards,
Team d2h