[Resolved]  Videocon Industries — recharged on wrong number

Sir, i recharged on wrong customer id ...There customer service is worst they are not solving the issue ...plzz solve it...My d2h customer care id 4378026

Date of the incident - 05/06/2019 ( 300 rs ) and 16/06/2019 ( 100 rs)
customer id of the wrong user whom i recharged on 43780216

payment mode - paytm
bank - sbi
account no - [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Comments

Dear Sunil,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Sunil,

We would like to inform you regarding the wrong recharge that writes us back with the below-mentioned details so that our team can help you in this regard.

· Last 4 Digits of the Credit/Debit Card number or Bank Account Number
· Transaction / Reference ID
· Correct Customer ID/RTN
· Screenshot of the successful transaction

Thanks & regards

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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