[Resolved]  Videocon Industries — service not available

This is kishore and i am using videocon d2h from last 2 years and suddenly from yesterday i am getting an error message on my screen saying signal not available. When i called your customer service, first he asked me to wait for 5 mins to resolve this problem, but its not fixed. Then your agent told me that i need to pay rs 200 to your service enginner for his visit. This is absolutely not acceptable from you guys. I would never pay extra for you guys mistake and now seriously i am thinking of moving to another service provider. Please revert me back asap. My cust id is[protected] and my phone number is [protected].
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Aug 28, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2018
Videocon Industries Customer Care's response
Dear Customer,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team
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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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