Videocon Industries — Signal Not Available for few channels

Hi Team,

I'm facing an issue with a few channels like ZEE marathi, Colors marathi,
ABP Mazha which are giving 'No signal available' on screen whereas all
other channels are working absolutely fine. I called the customer care and
they said they will send a technician and I pay Rs 200 extra. But why should I pay the technician when I have already recharged my d2h with the pack and channels I want and all other channels are working fine.

After I mailed d2h on their email id, I got a response with a service ticket Service Request No.[protected] . I was able to see channels after it without any technician coming home. But later the next day morning again I was getting the same error, I tried mailing them again, but my email was blocked this time.
Customer id : 94268295

Can you please look over this issue.
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Videocon Industries customer support has been notified about the posted complaint.
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Dear Prerana,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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    +91 12 4671 0600
    +91 12 4327 3091
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    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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