[Resolved] Videocon Industries — videocon 4k uhd led screen in black spot on customer service is not replace this led

gourav05

from Bengaluru, Karnataka

Address:

Ghaziabad, Uttar Pradesh, 201001

Videocon 4k uhd led screen in black spot an coustomar service is not replace this led hamari complain[protected] sai registered hai or service center is not responed to this complane my complan no is [10/10, 6:46 pm] dear customer your reference no is gha[protected] [25/10, 1:07 pm]
Dear customer your reference no is gha[protected]
Hamnai 6 time complane kari hai this product in under warrenty or is ka compain hamai koe bhi respond nhi dai rahi hai pls sir solve this problem.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Dec 27, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

Videocon Industries Customer Care's response Dear Customer( gourav05 ),
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Customer Support Team

Verified Support

Nov 24, 2017

Videocon Industries Customer Care's response Dear Customer( gourav05 ),
As per our team conversation with you informed you that product replacement is not possible. So our team has shared a quotation for the work to be carried out on chargeable basis. We are eagerly awaiting your confirmation/approval on the quotation. Please reply for the same. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Customer Support Team