[Resolved] Videocon Industries — videocon

KNOW YOUR STUFF

from Delhi, Delhi

Address:	New Delhi, Delhi, 110088
Website:	Videocon d2h

Hello, my name is abhinav shukla and my customer id is 57480702 and i was trying to recharge for annual pack mistakenly i entered a wrong customer id, the wrong customer id is 57480720. I recharged from paytm. Ihave also contacted paytm but they said they can't do anything once the recharge is successful. Iam trying to contact videocon d2h for the last 15 day but they are not providing any response.

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Jul 15, 2018

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2018

Videocon Industries Customer Care's response Dear Abhinav,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Verified Support

Jun 11, 2018

Videocon Industries Customer Care's response Dear Abhinav,

Thank you for writing to Videocon d2h. We regret the inconvenience caused to you.

We request you to write us back with your Current Customer ID or RTN to help in this regards.

If you have any further queries, please email us at [protected]@d2h.com

Warm Regards,
Videocon d2h Team

Jun 11, 2018

Updated by KNOW YOUR STUFF On 26 may i recharged for my annual pack, but it go recharged on different id and from 26 of may iam trying to contact Videocon d2h but iam getting no response what so ever.
My id is[protected]
Wrong id that got recharged[protected]
Transaction id-[protected]
Time of recharge-9.30 am 26th may
Through paytm.
Iam also attaching the screenshot of the same also i contacted paytm on this matter they said they can't help me one the recharge is successful amd to contact Videocon d2h for any further assistance.

Jun 11, 2018

Updated by KNOW YOUR STUFF Already written to [protected]@d2h.com om 26th may, 28may, 11 june but no response from Videocon d2h

Jun 16, 2018

Updated by KNOW YOUR STUFF Not getting any response from [protected]@d2h.com.shame Videocon itsvbeen one month.no response what so ever

[Resolved] Videocon Industries — videocon

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