Videocon Industries — videocon d2h already selected 100 fta +32 channels forcefully

anoop009

from Kodungallur, Kerala

Address:

680703

Videocon d2h violating trai rule they selected the channels according to their wish and made a package of rs 311 with out my concern my customer id: 72740649 i tried to contact customer care number they talking like my boss and arguing that i selected this package... I tried to change the package online but 100 channels are already selected around 10 fta channels are shopping and more than 10 are devotional or religious channel i am not interested in watching this any religious channels and i am not interested in shopping from naptol.. Please give opportunity to select my interested channels according to trai rule and my wish

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Comments

Subhankar12

from Delhi, Delhi

I am also facing the same issue. They are forcefully assigned 100 channels into your pack, which is increassing my channel count as well as NCF. I think Videocon D2H is doing cheat to their customer . We need to raise our hand Collectively against such kind of cheatting

JC n

from Chennai, Tamil Nadu

TRAI gvs permission to loot the customer?for free to air, charging 130...then what's free???how is free to Air???

JC n

from Chennai, Tamil Nadu

TRAI gvs permission to loot the customer?for free to air, charging 130...then what's free???how is free to Air???

d2h Customer Care's response, Mar 16, 2019

Dear Customer (JC n),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h