[Resolved] Videocon Industries — Videocon d2h channel unavailability

Rahul Ku Singh

from Bengaluru, Karnataka

Address:

560100

My Name is Rahul Kumar Singh and my videocon d2h ID is[protected]. I did recharge of PLATINUM HD (i.e. 650/- monthly) for 3 months by paying 1950 amount on 5th Feb. M TUNES channel is unavailable from 8th Feb. I already follow-up with videocon d2h team via email but got unsatisfactory answer stating as this issue from broadcaster and there is no problem from videocon d2h side. I asked them to justify my paid amount which they have added as part of base package. If they have added in base package then they should provide all base package feature but they are failed into that and i am looking to compensate it in someway.

Kindly help us in getting compensate and stop them to fool people/customer.

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May 11, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2017

Videocon Industries Customer Care's response Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Mar 14, 2017

Updated by Rahul Ku Singh It's being more than 3 days but I have not heard anything test in my raised concern and complaint. Would you please update the status on the same?

Mar 19, 2017

Updated by Rahul Ku Singh I don't see any progress on raised complaint. Please let me know in case I need to visit your office physically. If yes then please share to complete information with timing details.