[Resolved] Videocon Industries — Videocon d2h dongle ordered but not received

ArulAakash

from Mumbai, Maharashtra

Address:	600053
Website:	www.videocon.com

Hi,
I have ordered Videocon D2H dongle on Feb 13, it is mentioned that the product will be delivered within 7 to 10 working days,
But my product is not delivered till now, I have sent a mail to Customercare ([protected]@d2h.com) on Feb 28, but they are not even responding to my mail, Email customer support never respond, Horrible customer support. I feel totally dejected and cheated.
So kindly respond and issue the product or refund my money Rs. 249

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May 10, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2017

Videocon Industries Customer Care's response Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Mar 20, 2017

Updated by ArulAakash It's more than a month still I didn't received my product nor I didn't get any calls or mail regarding this problem,
I'm really frustrated, Either send me the Product or return back my Money.