Videocon Industries — videocon d2h not being repaired since june 12, 2019

Address:Plot No.- 385/2522/3931, 1st floor, Aside HDFC Bank, Near KIIT (koelCampus)Sisu Vihar, Patia, Chandrasekharpur, Bhubaneswar – 751024, Khordha, Odisha, 751001

My Videocon D2H connection is not working, I has lodged a complaint through email as well as by telephone on June 12, 2019. After repeated calls and emails, still there not sending any service engineer to repair or replace the faulty product. They are only saying that the visit will be within 24 hrs. since June 12, 2019 everyday. But, they are deducting amount from my Balance of D2H everyday.

During May due to cyclone Foni, the alingment or antenna of my d2h was bit moved. During that time also I had complained on May 12, 2019 but no engineer came till May 30, 2019. However there was daily deduction from my Account Balance at that time also.

You are kindly requested please do something in this matter
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Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

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Dear Azad,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
 
The topper learning TV channel is disactivate please remove channel is my request
d2h Customer Care's response, Jun 21, 2019
Dear Adarsh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards
Dear Azad,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Azad,

Our team tried to contact you but not getting any response. Furthermore, we would request you to share an alternate contact number along with the feasible timings, so that the needful can be done.

Thanks & regards

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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