[Resolved]  Videocon Industries — videocon d2h offline for 15-20 days and no support

Address:

560093

Our d2h services with id no 60075794 is offline for over 15-20 days, and no agent is willing to visit to resolve the issues, despite calling several time and follow up. Every time customer care is saying that they will send an engineer, which is no where to be found. Even calls, mails and contact to the nodal officer vishwanth n, is of no use and no email acknowledgement or response nodel office details aashirwad, #215, 3rd floor, 12th cross, mahalakshmi layout, bangalore 560086phone no. :[protected], 23002827email : circlecoordinator. [protected]@d2hdesk.com / nodalofficer. [protected]@dishd2h.com.

We are considering as the last option before approaching trai and ombudsman team, as this is really very frustrating and lethargic customer response. Please reach out to me for any resolution or how i can take up this issue further.