[Resolved] Videocon Industries — videocon d2h plan change

Ashraf Kanyadakam

from Bengaluru, Karnataka

Address:

South Goa, Goa, 403705

My password has expired and I am not able to reset my password as the app is throwing error. I tried with all the options, i.e. email address, Registered Telephone Number and also with Customer ID. Still I am getting same issue.
Aslo I had dropped email to videocon D2H customer care to downgrade my existing package to Gold lite. But there is no response. My RTN is [protected]. My consumer number is[protected].

Please do the needful.

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Jul 15, 2018

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

Videocon Industries Customer Care's response Dear Ashraf,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Verified Support

Jun 13, 2018

Videocon Industries Customer Care's response Dear Ashraf,

We regret the inconvenience caused to you. Thank you for writing to Videocon d2h. We request you to provide a brief description of your query to help you better in this regard. If you have any further queries, please email us at [protected]@d2h.com

Warm Regards,
Videocon d2h Team