[Resolved] Videocon Industries — videocon d2h signal connections issue

seshagiriyendluri

Address:	Chennai, Tamil Nadu, 600099
Website:	www.videocond2h.com/solutions-to-solve-your-problems.php

I am using videocon d2h connection since 8 years and my id is 69544840, i am facing issue with lost 6 months signel issues, i have raised complaints[protected],[protected] against same and they are charging every time 200rs, i have checked from my end there is no issue with setup box and cables only having issue with signal they are stopping from satellites.

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Jan 18, 2019

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2018

Videocon Industries Customer Care's response Dear Customer,

Thank you for writing to d2h.We regret the inconvenience caused

We would like to inform you that your signal issue has been resolved by replacing the connector. Further please note visit charges of Rs 200/- are applicable for customers facing service issue in out of the warranty period

If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

For details of all our Products and Services, you may visit our Website https://www.d2h.com/

We endeavour to provide you with the best TV viewing experience. We value your association and assure you of our commitment to serve you better.

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Comments

Neha718

from Bengaluru, Karnataka

I am not their customer and don't want any promotional messages or calls from your company. I get multiple calls and messages which are annoying and disturbing.
On requesting customer care to remove my number from directory they said that since I am not your customer they cannot put me dnd!!!
This response is absurd and not acceptable