[Resolved] Videocon Industries — Videocon d2h signal not available
B
Bhavish Wagh
from Chennai, Tamil Nadu
Address:
New Delhi, Delhi, 411061
Website:
www.videocond2h.com
Hello my name is bhavish wagh from pune. My customer id is[protected] and contact no. Is [protected]. From last 2 month i frequently getting a message of signal not available for no reason. I can understand if the rain comes it should display such message, but how can on a sunny day this issue occurred. I reached out to the customer care regarding this issue and they informed me that i will be charged 200 for engineer visit. So the question comes i didn't touch the stb & neither dish how can my d2h suddenly started malfunctioning. And why should i pay 200 after spending 475 as monthly rental just to see signal not available. I saw this signal not available complaint filed by many consumer but they still facing the issue so would you please either solve my issue or else i will proceed with the other entertainment provider. I also posted the issue on videocon d2h facebook wall but they never reached out to me after some reply.
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Apr 29, 2017
Complaint marked as Resolved
Videocon Industries customer support has been notified about the posted complaint.
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