Videocon Industries — videocon d2h signal not available every 10 mins

Dear mr/ms,
This is aloysivs,
Customer id:[protected]
Rtn no: [protected]

I am using videocon d2h for the last 4 years and suddenly from yesterday i am getting an error message on my screen saying signal not available. When i switch off for few mins and again switch on, the signal is available for 5-10 mins. This problem is repeating every 5-10 mins.
Please address the issue and try to keep up ur reputation.

Regards,
Aloysivs
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Videocon Industries customer support has been notified about the posted complaint.
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Dear Aloysivs,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
 
Customer id# 84792150

From last two months I am calling vediocon DTH Costumer care for a visit to solve the issue but no one visit yet. Also asking me to recharge for RS 500 to visit engineers.

Kindly look into the issue once
d2h Customer Care's response, Jun 27, 2019
Dear Jyoti,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
d2h Customer Care's response, Jul 6, 2019
Dear Jyoti,

We would like to inform you that we have tried to contact you on 8750277676 and 7205968493 but are not contactable. Furthermore, please share your alternate contact number and a convenient time so that the needful can be done.

Thanks & regards

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    +91 12 4671 0600
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