Videocon Industries — videocon d2h signal problem and pathetic customer support | |||
Hi I am Soumyadeep Paul, my videocon d2h customer id is[protected]. From Friday there is no connection coming in the videcon box.And till today after giving multiple phone calls the service engineer did not visit to resolve the issue.Every Time customer support is creating new tickets and they are asking to wait for another 24 hours. This is the pathetic service I have ever seen. Was this information helpful? | |||
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Videocon Industries customer support has been notified about the posted complaint. | |||
 3 Comments | |||
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d2h Customer Care's response, May 29, 2019
Dear Customer (murthypr),
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.
Thanks & regards
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.
Thanks & regards
I have subscribed for Telugu Gold Pack and 8 Add on channels. As I am not receiving all the subscribed channels (No Signal), I have lodged a complaint on 27.04.2019. Despite regular follow up the complaint still remains unresolved.
d2h Customer Care's response, May 29, 2019
Dear Raju,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.
Thanks & regards
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.
Thanks & regards
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
Thanks & regards