Videocon Industries — videocon dth name transfer not working

Kumaresan Subramani

from Chennai, Tamil Nadu

Address:

Lingarajpuram, Bangalore, Karnataka, 560084

My video con dth customer id is :98719176.,
Set up box no is :[protected]. As i was using in hubli, karnataka now my brother-in-law is using in bengaluru for the past one year. Now i want to change the set up box to my brother in law name. But for the three months we are trying in all the corners like sending the sms to 566777. But its not delivering at all to the sms number. And even nodal officer and customer care is not at all working. Requesting concerned authority to solve at earliest.
My brother in law address is :
M. K. Giridharan

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Comments

d2h Customer Care

from Delhi, Delhi

Dear Subramani,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Dear Subramani,

We would like to inform you that to change the account holder name we require NOC form. Kindly contact customer care at [protected]@d2h.com and ask for NOC form once we will receive document then we can do further.

Regards,
Team d2h