[Resolved]  Videocon Industries — Videocon paisa vasool certificate to redeem after 6 years 11 months

Address:400708
Website:www.videocon.com

Dear sir,
Good day,
I have bought a videocon lcd from next retailer chain in may 2010 at 30500/-inr under the videocon paisa vassol offer. The offer was that we have been issued with a redemption certificate of 13000/- to cllim on completion of 6 years 11 months. Now since we are in april 2017 this certificate from videocon is due for claim/ redemption. But on inquiring several times with videocon call center & d2h call center both on their helpline nos, they & their seniors knew nothing about the same. They just keep on transferring from one dept to other and finally no news. This is ridiculous that a reputed indian company is having no after sales concerns. This is a cheating scheme from videocon. This need to be circulated on facebook & social sights for the cheating offers been brought by videocon.

I will wait some more time for your feed back, if not satisfactory then will be posting the same accordingly.

My customer id : 11259425
Date of installation :26/05/2010
Mob : [protected]
Place navi mumbai

Regards,
Sushant
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May 24, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2017
Videocon Industries Customer Care's response
Dear Sushant C Jadhav,
Congratulations on the maturity of the “Paisa Vasool Offer” bond!

Kindly send these documents to the below address:

–> original physical copy of the bond
–> self-attested ID Proof copy of the bondholder

BMO Dept, Videocon Industries Ltd,
14 Km Stone, Aurangabad-Paithan Road,
Village Chitegaon Tq: Paithan Dist: Aurangabad

We also suggest you to keep a photocopy or scanned copy of the original document with yourself for future reference. For any further assistance, please feel free to get in touch with us.

Contact No[protected]
Email - [protected]@videoconmail.com
Regards
Videocon Online Team
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