Videocon Industries — videocon tv not working complaint not resolved even after a year

Description:
I have purchased videocon tv 50 inches tv from pai electronics, marathahalli, bengaluru.

This tv has 3 years warranty, within 2years the half of the tv screen become blurred and blackish.

Complaint id raised: lp[protected]
Date complaint raised: on 1st aug 2019.

Even after a year the complaint is not resolved, so many times called customer care, no proper response.

Now the tv itself is not turning. If videcon can't do the product service.. Why they need to sell the products..

Please replace the tv which i purchased.