I purchased videocon led tv from vijay sales, which said 5 years of warranty just over year ago.
Now there is issue in its software for which i raised issue to customer care,
Support engineer came to my place and is asking to pay rs 1400/- as service charge as, as per him its 1 + 4 years and not 5 years warranty.
I had purchased videocon tv for reason it said 5 years warranty, nobody told that it is 1 + 4 years not even mentioned anywhere.
After 1 year i am getting to know this having no clue of 1+4 years warranty. Was this information helpful? |
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