Videocon Industries — videocon washing machine complaint not addressed

Address:

122001

I would like to bring to your notice that the given complaint for repair of Videocon washing machine has been unattended since last 10 days despite regular follow ups, so need your help in its resolution.
We are an old Videocon customer and have purchased many products of your company along with 3 washing machines. We are facing problem with a washing machine and have raised the complaint on 10th May19 vide ref # ID LP[protected] in the name of (Bhagwati Bhardwaj) which has not been attended by service centre from last 10 days despite our regular follow ups daily. The service centre had just sent a technician once to check the problem which has not been resolved till date.
My old parents are doing regular follow up and are been harassed every day with no solution given by company or service centre. Hence, I would request your kind intervention to resolve this complaint at the earliest.
Regards,
Bhagwati Bhardwaj [protected]
Gurugram