I purchased a washing machine on 7/1/2013 and It has 2 Year Warranty and another 2 Years of extended Warranty from the Next Retail Showroom. The machine stop working and i given complaint to Videocon Service Center on 13/11/2016. Service Team came and Declared that Damaged Item is Not Repairable and send me a mail to exchange the machine with new machine with the depreciation. But now they are not giving any response from last one month.
Please do the needful for me.
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Mar 20, 2017
Complaint marked as Resolved
Videocon Industries customer support has been notified about the posted complaint.
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
As your product is 5 year old we request you to repaired set from local market.For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
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