Videocon Industries — worst customer care services | |||
I'm a current customer of videocon d2h. It is more than 120 hours since we have recharged for one month package. Only taking money and zero service. Your customer care pumping back only excuses on various cretext. I expect this excuses from the customer care till the offer ends. Either get us the money or do proper service regulating the lost days. Was this information helpful? | |||
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Videocon Industries customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
I have recharged twice yesterday once with 700 and then with 200 but I am still not able to watch any channels... I don't know what the hell is wrong with Videocon . My ID is 37670324. Kindly solve my problem...
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d2h Customer Care's response, Apr 5, 2019
Dear Emma,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
d2h Customer Care's response, May 7, 2019
Dear Emma,
We would like to inform you that the issue related to services not working after recharge has been resolved. Kindly let us know if you need any further assistance.
Thanks & regards
We would like to inform you that the issue related to services not working after recharge has been resolved. Kindly let us know if you need any further assistance.
Thanks & regards
I have forgotten my old rtn and now I want to change my new rtn. I have tried everything but I'm not able to change it they are asking old rtn for changing but I hv lost the old one, so what should i do know
d2h Customer Care's response, Apr 5, 2019
Dear Asma,
We apologize for the inconvenience caused. Please share your customer id at [email protected] so that our team can look into your concern.
Regards,
Team d2h
We apologize for the inconvenience caused. Please share your customer id at [email protected] so that our team can look into your concern.
Regards,
Team d2h
Hi Team
Please change my RTN number for the following Videocon D2h ID
D2h Customer ID :[protected]
Old TRN no : [protected]
New RTN Number to be changed : [protected]
Account ID: 14165076
Please change my RTN number for the following Videocon D2h ID
D2h Customer ID :[protected]
Old TRN no : [protected]
New RTN Number to be changed : [protected]
Account ID: 14165076
d2h Customer Care's response, Apr 5, 2019
Dear Customer (jagaec),
Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299
Regards,
Team d2h
Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299
Regards,
Team d2h
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
Regards,
Team d2h