[Resolved] Videocon Industries — worst service - unable solve the issue. | |||||
I have been using VD2H last 5 years in Customer ID[protected]. 2 month back registered complaint due to some technical issue. Service engineer came and changed the set up box and informed us to recharge. I have done recharge but channels were not coming. since I was out of station i didnt given much concern about it. Then again i have done one more recharge still the issue persist. I called customer care claiming the issue they are unable find the issue and keep on telling that on TV for 10 min and call toll free number. It will come. i have wasted my time for 2 days of doing worthless work. Then i have check account information. Its was not reflection my details instead showing some other guy name from JAIPUR (Customer ID:[protected]. Your customer care doesn't have common scene to find this issue. After i informed the same from the day one they are telling some will come check the issue. Still now no has come. Request you refund my DISH TV set top box and recharge with penalty as this one of the way given much a mind torture that explained the issue from the beginning with whomever i have spoken from your video con service. As same i m typing now Regards Venkat - R [protected] Was this information helpful? | |||||
Sep 29, 2018 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Aug 24, 2018 Videocon Industries Customer Care's response Dear Venkat, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team Verified Support Aug 26, 2018 Videocon Industries Customer Care's response Dear Venkat, Thank you for writing to Videocon d2h. We would like to inform you that your request regarding service related issue is in open status, will be resolved as soon as possible. If you have any further queries, please call on +91 [protected] and email us at [protected]@d2h.com Warm Regards, Videocon d2h Team | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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