[Resolved] Videocon — Installation of Videocon d2h | |||
Name:: Koyal R Sontakke Cust id: 71740722 I have been transferred from Ratnagiri to Mumbai, I have called customer care for installation of dish at my new residance in Mumbai. I have called on[protected], and an executive has assured me that Engg will come within 24 hrs of lodgement of complaint & the issue will get resolved. However, it is very hard to digest that Engg has not visited my place even after 7 days of complaint. I have called customer care infinite times, & their replies are very pathetic, all of them were saying issue will get resolved today only. But I dont understand what videocon company has got the defination of today. Now, I have received mobile no of their engg, but again he also assured to come early but still he hasnt come yet. He is not receiving my call either. I am fed up of calling customer care now, I want my videocon d2h to get installed today i.e[protected], or I will go to consumer court againt the VIDEOCON D2H COMPANY. Was this information helpful? | |||
Sep 30, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Aug 17, 2016 Videocon Industries Customer Care's response Dear Koyal, We have forwarded your issue to our concerned department and will get it resolved at the earliest. Warm Regards, Videocon D2H Verified Support Aug 23, 2016 Videocon Industries Customer Care's response Dear Koyal, We understand that our representatives have got in touch with you and have resolved your issue. We have also taken a note on your confirmation that, your product is working fine. Please feel free to contact us in future. Thank you. Warm Regards, Videocon D2H | |||
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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