Videocon — Kelvinator KFE194 (Compressor replaced many times) | |||
Dear official My complaint no. are LUC[protected], LUC[protected], LUC[protected], LUC[protected] I want to raise a issue which I have facing since I have purchased the refrigerator since April 2013. The compressor is changed many times as you can check in your logs, I want to know the reason why it is changing so many times even I installed the stabilizer also as it is clearly mentioned in the document of fridge that stabilizer is not required. Currently fridge compressor is in warranty but if it is not than it is very costly. One of your representative told me about the charges of replacement of compressor of my refrigerator Kelvinator KFE 194. Why the charges of transportation is taken by me. As it is fault by your company. Please rectify and resolve my charges issue as early as possible otherwise I have to file the complaint in consumer court against the company this time. Was this information helpful? | |||
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Videocon Industries customer support has been notified about the posted complaint. | |||
 7 Comments | |||
Comments
Dear team,
I already raise this issue on your website and mail to 'Videocon Customer Care' and Mr. 'Ram Ganesh' (DSC Manager Faizabad U.P.) but not receiving any responce.
I am very thankful to this website that I am receiving responce from there only.
Request you to please satisfy about my queries.
Thanks
Lokesh Bhatnagar
[protected]
I already raise this issue on your website and mail to 'Videocon Customer Care' and Mr. 'Ram Ganesh' (DSC Manager Faizabad U.P.) but not receiving any responce.
I am very thankful to this website that I am receiving responce from there only.
Request you to please satisfy about my queries.
Thanks
Lokesh Bhatnagar
[protected]
Any update about my complaint.
Dear team,
My issue has not been resolved yet, the company charged me Rs 1500+ . And again the compressor has been replaced that is my concern that why compressor has been replaced so many times and if the same thing happen every 6 months than after the warranty will over than you charged me 5000+ for the same, Request you please check througly the equipment.
Thanks
Lokesh
My issue has not been resolved yet, the company charged me Rs 1500+ . And again the compressor has been replaced that is my concern that why compressor has been replaced so many times and if the same thing happen every 6 months than after the warranty will over than you charged me 5000+ for the same, Request you please check througly the equipment.
Thanks
Lokesh
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Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
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