[Resolved] Videocon — Lock in period

Yuv123

Address:	Chennai, Tamil Nadu, 600116
Website:	www.videocond2h.com

I have selected star sports hd instead of sony six hd in online ala carte features. When i requested customer care to correct it. They are saying we can replace the channel as three months are not complete yet. Also when speaking in phone with customer care, they are disconnecting it.Poor customer care service.

Also why is there a lock in period of 3 months for expensive channels.

Was this information helpful?

No (0)

Yes (0)

Aug 8, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Related Videocon Industries reviews

View all 4625 Videocon Industries Reviews

Comments

Videocon Industries Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Yuv123

We would like to inform you that as per the Terms & Condition policy the lock in period of Star Sports channel is three months from the date of activation.

Warm Regards
Videocon D2H