[Resolved] Videocon — Manufacturing defect in led | |||
Hi, This is with reference to above mentioned complaint number. Complaint#= gha[protected]. My name is ankur talwar, i bought videocon led along with other items such as washing machine and refrigerator 5 months back (I. E. On 22nd jan 2016). It's been 5 months only and led has some issue with panel. I had words with customer care, one of the technician came to my home after probing he said, one part of this led has manufactured defect which need to be replaced. I want to ask one question, how could part has manufactured defect in 5-6 months. I don't want any part to be replaced, i want full exchange of this defected led with new one. Manufactured defect products can create problem in coming future as well. I bought products of videocon with a believe that these are branded one but after seeing this kind of defects i am really disappointed. Please don't force me to take any inappropriate action against this in consumer forum. Take necessary and early action again this complaint. Again, i don't need any part to be replaced, i need full exchange of this defected piece with new one. Waiting for an early reply from your end. Thanks & regards, Ankur talwar Email : [protected]@gmail.com #keep Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear I M Fool,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
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+91 73 5587 3558
+91 12 4671 0600
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Videocon Online Team