Videocon Mobile — Videocon cheats customer with their service centre

Address:

Chennai, Tamil Nadu

Respected Sir,
Subject;; Bad Quality of Battery & cheats customer with service centre.

I m from tamil nadu. My Relative suggest to complain about that problem.
I m facing second time of BATTERY BACK-UP PROBLEM.

I buys VIDEOCON A15 Mobile from Flipkart At Price :: 3300+,
after 3 month, I m getting problem of battery backup or Charging issue.
I refer my cell to my nearest service centre CELL TECH - EGMORE...

They Said Due to felt down you mobile. I was alert after that felt down my cell. I think, due to my fault my cell may broken. but my friend told that due to service centre man, my cell was broken.
I excise at that time but my mobile was charging but only switched off automatically... only that problem. I dont know who have done the mistake first.
..Servce centre man told that,
Your charging socket has broken, and we have to change mother board of mobile and charged 1800 rs at that time i was silent and keep changing ... they charged Rs 1800+ Changing battery(Rs 200). =2000.
This incident was happen in november 2013.
(THEY EVEN DONT RETURN MY DAMAGED MOTHERBOARD) & They said that we keep for observing and researching.

I dont know they even changed that Mother board or they repair and give it to me.

I was fool... If i can pay just 1500 more only...I can get the new one cell.


Now Again Im getting same problem 2nd Time, BATTERY BACK UP PROBLEM & I fear to go to Videocon Service centre...bcoz again thay may say that change your cell MOTHER BOARD.
How many time, I will change mother board.

As per my view, thay have repair & gave the same motherboard to me. So that again i got problem.

This time, There is no mistake from my side.


I m student.

Sir VIDEOCON is cheating with their service centre & make us fool...even they have no any Toll Free number.
so that directly contact to their representative.
Every call goes to nearest service centre.

I buy my mobile in Aug-Sept. 2013.

I want free repairing of my mobile or Give my mobile back to videocon.
Its only 8 month old or after changing motherboard and battery thn my mobile is just 5 month old.

There is very bad experince with Videocon.

I have a problem that i forget my or leave my invoice recieve at my home. I m studying outside from my home.
There is one way is that They can get the detail about my mobile from IMEI.

If service centre say without Reciept i cant do then They are BIG! BIG! BIG! Cheaters.

I give my all info nd service centre and company can know about my mobile throughy IMEI number.t

I want replacement Or either repair my mobile at free of cost or return my money nd get back you mobile.
In cost of Mobile:: 3300+, I have already paid 2000.
I can't pay any more.
Otherwise i will go for more issues.

My name::
KUMAR MANIRATNAM
[protected]@gmail.com
[protected]
Model:: VIDEOCON A15