[Resolved] Videocon — Monthly recharge not completed

rahultri88

from Kanpur, Uttar Pradesh

Address:

271001

Sir..
my user id 257865 cs nme- rahul tripathi
many times i m recharging rs 275 monthly bt not run monthly run only 25 days...please check and solve my problem
i m old user of videocon
i am facing this problem many year to avoid but it is too enough
please try to solve my problem
it not get better satisfy result for me.
i m highly obliged to u.

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Dec 24, 2016

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2016

Videocon Industries Customer Care's response Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Verified Support

Nov 23, 2016

Videocon Industries Customer Care's response Dear Customer,

We would like to inform you that presently you are having “Super Gold” as a base pack of Rs.275/- per month along with Free Sports Mega & Free UP/Bihar/Rajasthan Add-on as part of regional channels.

Moreover we also like to inform you that your current account balance is Rs.270.22/- as on date November 22, 2016 with next recharge due date is December 21, 2016. Please be informed that any changes in base pack or add on pack will the affect due date.

Warm Regards,
Videocon d2h Team