Videocon — No signal and no response for videocon

srikantghosh

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400607

Complaint no 44625211 is not attended at all even after 72 hrs.

Complaint lodged on 12th july 2016. They respond to send service engineer with 24 hrs. No response.
We mail them again on 14th july 2016. Same response by the company.

This company only traps customers in buying their product and the customer lives his lifetime with a guilt of being a fool to do so.

Hopeless and insensitive company as far as customer service is concerned.

The same problem is persisting since last 2 years and the only communication this company does is for recharge.

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Videocon Industries customer support has been notified about the posted complaint.

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Comments

Videocon Industries Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Srikantghosh,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

Videocon Industries Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Srikantghosh,

We are trying to reach to you through mobile no [protected] / [protected] but the same is not getting proper answered. We request you to share an alternate contact number with us, so we can assist you further.

Warm Regards,
Videocon D2H

Videocon Industries Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Srikantghosh,

Please note that, due to lack of response, we understand that your issue has been resolved. Thank you.

Warm Regards,
Videocon D2H