[Resolved] Videocon — One month old videocon top loading washing machine not working | |||||
One month old videocon top loading washing machine not working. Customer service and technicians are not polite and not picking up calls. They are giving excuses and that too in a rude tone. I am waiting from last two weeks but no resolution is provided. They are not picking up the calls. The technician who came home said that i should wash only 4 to 5 cloths instead of 15 cloths specified in the broucher. They are rudely replying on phone. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team