[Resolved] Videocon — Poor Service | |||
The Manager Customer Care 10.8.16 Videocon D2h Service Dear Sir, Ref: Clint ID[protected] : Mob No.[protected] Sub: Poor I would like to draw your kind attention that I have availed your D2h facility a two years back and making the monthly Rent of Rs.225/- uninterruptedly but regret to inform that for the past 3 months we could not view the Tamil channels clearly and there are some technical problems like audio breakage and despite of our repeated complaints made to your Customer care department yet it has not so far been cleared and they are demanding Rs.200/- towards rectification charges and hence, I request you to kindly intervene in this matter and instruct your technical persons to rectify our problem immediately. Thanking you, Regards, M.K.Jayaprasad Was this information helpful? | |||
Sep 14, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Aug 10, 2016 Videocon Industries Customer Care's response Dear Jaya prasad, We have forwarded your issue to our concerned department and will get it resolved at the earliest. Warm Regards, Videocon D2H | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We would like to inform you that your d2h device is out of warranty & since its installation in March 2014 we have not received any service related concern from your end for which you have been charged. Further we request you to pay Rs 200/- as Engineer visit charges to get your service issue rectified in order to enable us to serve you better.
Warm Regards,
Videocon D2H