Videocon — Recharge done still unable to view channel for 2 hours

Address:	Mumbai City, Maharashtra, 400095
Website:	www.videocond2h.com

The stupid service I have ever dealt with. When ever I do recharge I never get to see the channels.

It still says Insufficient Balance or channel not subscribed. There is a number to call[protected] that says request has been taken you'll be able to see the channels after 10 min however I am sitting for almost 45 mins nothing happens.

I called customer service I think they are earning for nothing. Both the representative said I'll be able to see the channel in 10 mins please keep it On.

Both of them are the liars. I told the other one that the other guy told me the same thing but that stupid asked me to wait for again 10 sec stating that he has processed a different request. Bull [censored] service provider Videocon d2h sucks.

I'll never recommended it to any of my friends, colleagues or family members to ever buy this products. I am sure no body will bother to read my email that is for sure.

Tell is this fair to do such thing. How many times should a customer call you guys. I have already spent 20 rs in calling you guys but still the problem is not resolved.

I wanted to watch my fav. football match but beacause of this service I am unable to do so.

I am really unhappy. Atleast return my Rs.80 that I have wasted in calling you guys for nothing.

I want to know is this fair to do with your old customers.

I am upset and very frustrated with the service. Nice job done Videocon. Keep up the good work.

Hope some one in the higher management will look into this matter.

Thanks
Salman