Videocon — Recharge for 12 month on 19 May 2015 & showing insufficient balance on 22 Dec 2015

Address:

Hoshangabad, Madhya Pradesh, 461661

I had Recharge my Videocon d2h DTH[protected] for Rs.3240 for 1 year (extra 45 days free) on 19th May 2015 & getting insufficient balance message on 22nd Dec 2015. I made complaint against my balance deduction on 22 Dec but not get any resolution Detail:I ask to change my base packege before doing recharge(i.e. before 19th May) I have not activated USB DVR recording service but activate in my account. I have activate Sony six for 1 month only & confirm to deactivate Sony Six after one month but still showing in my account.