[Resolved] Videocon — Refund amount | |||||
My name is abhishek. I have been a good customer of videocon d2h since 4-5 years. Just a month before i disconnected the services and asked them to refund my balance. I have called up their esteemed customer care 10-12 times and every time they say that the amount has been transferred to my sbi account (I used this account to recharge) on 14th oct. I have spoke to my bank, got the statement as well, this amount is not reflecting in it. It has been almost a month, i haven't got my money back. Repeated calls to customer care doesn't help at all. Please assist me in getting it. Regards Abhishek s. [removed] Customer id:[protected] Account no: 10656157 Was this information helpful? | |||||
Dec 10, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Nov 04, 2016 Videocon Industries Customer Care's response Dear Customer, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team Verified Support Nov 05, 2016 Videocon Industries Customer Care's response Dear Customer, We regret the inconvenience caused due to delay in refund of your money. We have forwarded this case to concerned team for refund confirmation once we receive the reply from their end we will update you shortly. Warm Regards, Videocon d2h Team | |||||
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+91 73 5587 3558
+91 12 4671 0600
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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