[Resolved] Videocon — Refund was not honored on time d2h | |||
Hi i am nanda kumar and i had a videocon d2h connection customer id :[protected] in bangalore due to bad service and response i had requested to cancel the connection and refund balance amount on 26th september[protected] and[protected] on 9th september since there is no response for my earlier complaint. I had followed up with them multiple 26/8 6/9, 9/9, 24/9. Every time i call up they say will will check and get back to you give us 24 hrs time and i never got response from them. I have to make a call to customer care and again narrate all the stories to new agent ad he will again say give me 24 hrs time. I had tried reach out karnataka nodal office number [protected], either it will ring and no one will answer or it will be busy. There is not proper response from videocond2h so far. I am now looking legal option if it is viable Was this information helpful? | |||
Nov 2, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Sep 30, 2016 Videocon Industries Customer Care's response Dear Nanda Kumar, We have forwarded your issue to our concerned department and will get it resolved at the earliest. Warm Regards, Videocon D2H | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
But till today I have not received same
I have paid payment in advance