Videocon — Service is not getting for poor quality

Address:

East Singhbhum, Jharkhand, 831017

I have purchased videocon tab in jamshedpur (dealer name hello brother), unfortunately this item was damaged, it was june moth i reached to nearer service center. after then i could not get proper service, some time says parts are not available or company stop making this product, i unable to understand if service not get update then why should this company make sell or deliver to people. after that service centre charged rational amount of the parts for replacing new one from dealer. i paid rs 2500, but when sen d by service center to particular dealer, they replied to me the stock is unavailable because videocon has stop making such kind tab (8 inches). i relased i have mistaken to buy this product, now they ask me to wait another 7 days to get another one, i have no option, i wanted to know if videocon copany such kind company has not upto the mark for giving service to the customer company why they mis-selling such kind of product