Videocon — Service not resuming, false assurance by videocon d2h customer care

Address:Kota, Rajasthan, 324005

My customer id is 84716799, i relocate my service, for this i have paid 400/- on 6 june 2016 to engineer mr ashok (Mobile no.[protected]) at kota, i recharge again for 275/- on 8th june 2016, but my balance shows nil, my tv channel are off, i called customer care several time but they continuously assuring me service resume in next 24 hrs/up to 5 pm/up to 8 pm/next day, means contiuously making me fool, i spent 5 days taking fake assurance from your customer care, for this fradulence activity i have to launched a police complain and complaint to consumer forum very soon, i have waste too much time and taken too much tension and can't concentrate in my work, vediocon d2h have to pay much cost for this, dr jubair ahmed kota
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Videocon Industries customer support has been notified about the posted complaint.
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Dear Jubair,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

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    +91 12 4671 0600
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    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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