Videocon — Signal issue not resolved by the company n even no engineer visit since 10 days

Address:

Balrampur, Uttar Pradesh, 271201

I called many times to call centre and requested for engineer visit many time within these 10 days but there is no engineer visit at my residence at my fisrt complaint engineer came but he is not able to resolve my problem i m again n again calling at call centre but there is no action from there they used to give me time for 24 hrs but no engineer is coming in and after that 24 hrs i talked to head n senior at the call centre but they are not even trying to resolve my problem i was complaining this for many days and now i m fed up of your bas services. And now i want to have my account balance back and request them to cut off my connection and give me my money back...
Thank you
Vipin kumar
Mob.No.:-[protected]