Videocon — Television | |||||
We purchased videocon tv on 28/11/2012 model VJN24HHZMZ led 59cm. from 1month we are facing movement in the screen and horizontal stripes arising, this happened after the installation of vediocon d2h, so we called for d2h service and they checked and told that the problem is with tv and not with dish. we lodged a complaint by calling the reference number is VIZ[protected] and the service person came and checked the tv and said that the led panel should be changed and it costs around 8000. we got a sms if we are not satisfied with the service then the complaint will be reopened and we did it and then also we didnt get any response to resolve other than the sms. why should we bear 8000 for led panel. IS the life of videocon television is only 3 years then its worst to buy this product. We just want to replace our tv, whether it will be replaced by the videocon company or not. Was this information helpful? | |||||
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Videocon Industries customer support has been notified about the posted complaint. | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Videocon Online Team