Submit a Complaint
Satellite, Cable DTH TV
Videocon Industries

Videocon — TV damaged by Videocon Service Team and lot of Harassment

Address:Gurgaon, Haryana, 201308

My Sansui TV was damaged by Videocon Service Team. I called Videocon Customer Care number several time, escalated the issue to Videocon Area Service Manager and even GM Service but till date no solution and caused lot of harassment and mental agony to me and my family.
Also, they have taken Rs 625 on 06/06/2016 but till date no solution provided to rectify the problem. TV Complaint Reference Number GHA[protected] (Reference number given by Videocon on 05th June, 2016)
Was this information helpful?
No (0)
Yes (0)
Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 
3 Comments

Related Videocon Industries reviews

[Resolved]Videocon Industries - Non suspension for 90 days for d2h account 98955978[Resolved]Videocon Industries - Temporary suspension didn't happen for d2h account 98955978[Resolved]Videocon Industries - Requesting to get refund for hd setup box which was ordered from d2h.com[Resolved]Videocon Industries - There is no option to split the connection from mirror[Resolved]Videocon Industries - Reactivation of temporary disconnected services
View all 4625 Videocon Industries Reviews

Comments

Dear ajayk2016

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team
Reply
Pathetic...No update / solution from Videocon Service
Reply
Complaint Reference Number GHA[protected].
Videocon must repair the TV ASAP or pay for the damage done by Videocon Service Team otherwise serious legal action will be taken for the same.
Audio / Video recordings will be given to concerned Government Agencies.
Reply
Videocon Industries Customer Care's response, Aug 13, 2016
Verified Support
Dear ajayk2016,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Videocon Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    4625
    Pending
    0
    Resolved
    2094
    View all 4625 Videocon Industries reviews & complaints
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information