Videocon — TV damaged by Videocon Service Team and lot of Harassment | |||
My Sansui TV was damaged by Videocon Service Team. I called Videocon Customer Care number several time, escalated the issue to Videocon Area Service Manager and even GM Service but till date no solution and caused lot of harassment and mental agony to me and my family. Also, they have taken Rs 625 on 06/06/2016 but till date no solution provided to rectify the problem. TV Complaint Reference Number GHA[protected] (Reference number given by Videocon on 05th June, 2016) Was this information helpful? | |||
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Videocon Industries customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Complaint Reference Number GHA[protected].
Videocon must repair the TV ASAP or pay for the damage done by Videocon Service Team otherwise serious legal action will be taken for the same.
Audio / Video recordings will be given to concerned Government Agencies.
Videocon must repair the TV ASAP or pay for the damage done by Videocon Service Team otherwise serious legal action will be taken for the same.
Audio / Video recordings will be given to concerned Government Agencies.
Videocon Industries Customer Care's response, Aug 13, 2016
Verified Support
Dear ajayk2016,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Videocon Online Team
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Videocon Online Team
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Videocon Online Team