Videocon — Videocon 50' android tv not working since 4 years and no resolution from the company

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Website:	NA

We have lodged a complaint for our Videocon 50' TV on 20/8/2019 as it has been not working since 4 years. Everytime we call, we get the same reply that the parts for our tv is not there, as soon as it comes, they will replace it.

We have talked to customer care so many times in the past 4 years but no resolution has been done as of yet and now they cut the calls without even listening to our complaints. Suddenly we received a message from your end stating that our complaint is being closed, but our problem is still not fixed! We have called them again and they said that our complaint is still on, but we have not got any solution till now. This is crossing all boundaries.

It is booked under the name of Sunita Lohia and you can reach me with a solution on my mobile number: [protected].