[Resolved]  Videocon — Videocon d2h connection

Address:	Mumbai City, Maharashtra, 400709
Website:	www.videocond2h.com

This is with regards to the service provided by Videocon D2H service that I am using, since the time I have shifted to Mumbai there is a network issue going on though re-installed. My Customer ID 67861455, with complaint #[protected], for the same issue.
Since the time I have recharged it I have hardly seen anything and due to this network issue they asked me to request for a technician for which I had to pay Rs. 170 every time. I mean why should I when they are not giving the right service and when escalated the supervisor said you ca get this re-installed but you will be charged. I mean they were ridiculous and didn't provide any solution. I got so irritated that had to hang up. and they never got back to me since than. Its been more than 24 hours now.

If this can be taken on consumer forum it would be really good as its not about money but about the service and when they can torture me day in and night for recharge if delayed they what happened now.
Isn't this a part of customer service.