[Resolved]  Videocon — Videocon d2H Discrepancy in Channels

Address:

Bangalore, Karnataka

Hello, Customer No:93582098 I had renewed DTH connection with South Silver Package which included 1)Times NOW 2)ET NOW Now after recharge the two channels are not available am told by your Customer Care people that the 2 channels have been removed, without prior notification, and replaced with BBC World and NDTV Profit. How can you change channels just after me recharging for another year? How do you justify this kind of duplicity while you advertise with "Price Protection" when you declare a channel as not part of package after having paid for the package?? Also I am paying for" Oriya, Bangla and Russian Language Channels ".I dont see the need for these in "South Silver Package ". Please tell me why I dont get popular English Entertainment & News channels instead of Russian, Bangla, Oriya? Regards, Seshachalam