Videocon — Videocon d2h smart remote dongle refund

Sohan Rao

from Mangalore, Karnataka

Address:	Gurgaon, Haryana, 122015
Website:	www.videocond2h.com

Hello,
I have ordered d2h smart remote dongle on 7th july 2016 when the price of it was ₹399. Within 2 days the price slashed by ₹150 to ₹249 which is huge compared to actual price of the product. I received the dongle yesterday it was billed on 9th july 2016 for ₹249 only. So the actual value of the product is just ₹249 and i have paid ₹150 more. I have the product with bill amount of ₹249. So kindly issue me ₹150 refund.
Tried contacting tele consumer care they have no clue regarding.
Email customer support never respond i have mailed 5 times till now. Horrible customer support. I feel totally dejected and cheated.
So kindly respond and issue refund of ₹150 at the earliest

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Videocon Industries Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sohan,

You can also email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible. For details of all our Products and Services you may visit our Website www.videocond2h.com. We endeavor to provide you with our best services. Thank you.

Warm Regards,
Videocon D2H

rakesh gour

from Bardoli, Gujarat

My comlent
I purchased smart remote dongle 19.7.16.
I purchased your product smart remote dongle.
I will atteched your dongle in my videocon setup box but my setup box not working properly & hange.
Please short out my problem & your free service visit engineer come to my home& resolved my problem.
Otherwise I return your product. &refund or replace your defictive products
My I'd no.[protected] mo.no.[protected]